Senior cancer patient sitting with her granddaughter

Helping Communities Care for Their Constituents

Transitional Care Management supports local municipalities that operate government-owned care centers to provide highly specialized, appropriate, and cost-effective care to their constituents.

From assessing the appropriate disposition of existing healthcare assets to improving quality and maximizing returns to renovating, relocating, or repurposing dated facilities for current needs, Transitional Care Management experts specialize in turning around underperforming civic assets and creating healthier communities.

TCM Audits and Management

Recent Transitional Care managed outcomes include helping municipalities and not-for-profit clients enhance revenue, mitigate risk, and recruit talent.

Enhance Revenue

Discovered a $2.7 million income discrepancy in the client’s favor following a TCM-led Medicare rate review.
Discovered a $12,000 annual income discrepancy in the client’s favor upon review of TCM-led EMR review.
Created niche service lines, including program development, staff training, and marketing, to serve market needs and differentiate clients.

Mitigate Risk

TCM significantly mitigated risk due to the proactive identification of compliance issues and advocated for a state fine reduction of $300,000 in the client’s favor following a TCM-led intervention and mediation.

Recruit Talent

TCM improved talent recruiting through a dedicated and streamlined approach to prospecting and pre-screening programs.

Staff memeber walking with a senior woman down a hallway

CASE STUDY

A county-owned, century-old, 224-bed skilled nursing facility in Libertyville, IL

Transitional Care Management earned the request for a proposal to transform an existing 100+-year-old, county-owned nursing home into a viable, 21st-century care center while simultaneously improving the quality of care, staff recruitment and training, systems and process, and financial viability of the existing center in the interim.

KEY ACCOMPLISHMENTS

Transitional Care Management:

Worked with the county, Illinois Department of Public Health, investors, business partners, and contractors to select a more appropriate location to build a new 21st-century care center for the residents of Lake County
Collaborated with key stakeholders to design, build, and secure licensure for the new center
Expanded the new center’s offerings to include memory care, skilled nursing, and post-acute transitional care
Managed the existing center’s day-to-day operations and patient care
Converted to an electronic medical records system
Renegotiated and reduced vendor-related expenses by over 20%
Maintained regular communication with the Advisory Board
Secured post-acute network status with all area healthcare systems, key managed care, commercial insurance, and worker compensation contracts
Upon completing the new center, over 100 residents, staff, and operations were transferred in one day.

This smooth and well-orchestrated transition to the new and improved care center allowed the County to redevelop the prime real estate for new and more appropriate use.

Municipalities and Not-for-Profit Care