Blog
CMS Requirements of Participation Phase 3 Webinar Series
by Transitional Care Management
12 27, 2022 | Posted in Event, General | 0 comments
Understanding the Updated Guidance
Sessions
Sessions held Thursdays at 1:00 p.m.
- Jan. 5, 2023 — Session 1: ROP Phase 3 Guidance Introduction / Residents Rights
- Jan. 12, 2023 — Session 2: Abuse and Neglect / Nurse Staffing (Payroll-Based Journal)
- Jan. 26, 2023 — Session 3: Admission, Transfer and Discharge / Mental Health/Substance Use Disorder (SUD)
- Feb. 2, 2023 — Session 4: Potential Inaccurate Diagnosis and/or Assessment / Pharmacy
- Feb. 9, 2023 — Session 5: Infection Control
- Feb. 16, 2023 — Session 6: Arbitration / Psychosocial Outcome Severity Guide
- Feb. 23, 2023 — Session 7: State Operations Manual Chapter 5 / ROP Phase 3 Guidance Overview/Wrap Up
Presenters
Michelle Stuercke, RN, MSN, DNP, LNHA, Chief Clinical Officer
Michelle Stuercke has more than 30 years of experience in long-term care. She has served as a nurse, Director of Nursing, Education Officer, Chief Nursing Officer, and Chief Clinical Officer. As Chief Clinical Officer for Transitional Care Management, Stuercke is responsible for the clinical operations of 12 facilities in Illinois. She holds BSN, MSN, MPH, and DNP degrees and is also a licensed nursing home administrator. She is the President of the Long Term Care Nurses Association (LTCNA) and serves on the IHCA Board of Directors. She is also a frequent presenter for IHCA and other organizations.
Sabrena McCarley, OTR/L, CLIPP, RAC-CT, QCP, FAOTA, Director of Clinical Reimbursement
Sabrena McCarley is a licensed occupational therapist with expertise in providing clinical and operational management within post-acute care settings. McCarley works for Transitional Care Management, where she is the Director of Clinical Reimbursement.
McCarley is a regular guest faculty speaker at various colleges and universities and state, national, and international conferences. She is a California representative for the AOTA Representative Assembly and is a member of the Living in Place Medical Advisory Panel. McCarley is also actively involved in leadership with The National Association of Rehabilitation Providers and Agencies as Secretary and the Chair of the Government Affairs Committee. In 2022, McCarley was appointed to the Technical Expert Panel for the Measurement of Gaps and Measure Development Priorities for the Skilled Nursing Facility Value Based Purchasing Program.
Elevating the Occupational Therapy Practitioner Role in Post-Acute Care Settings Following the COVID-19 Public Health Emergency
by Transitional Care Management
09 22, 2022 | Posted in General | 0 comments
Transitional Care Management’s Sabrena McCarley, Director of Clinical Reimbursement MBA-SL, OTR/L, CLIPP, RAC-CT, QCP, FAOTA, and Linda Riccio, OTR/L, Vice President of Therapy Services, will present at the Illinois Occupational Therapy Association on November 18, 2022.
For more information, please visit: https://www.ilota.org/2022-conference-main-page.
Post-Acute Sales and Marketing Thought Leadership
by Transitional Care Management
09 22, 2022 | Posted in General | 0 comments
Charles Ross, Chief Strategy Officer presents on Post-Acute Sales and Marketing Thought Leadership panel at SMASH: Senior Care Marketing Sales Summit
October 24 – 26, 2022 (Las Vegas, NV)
Learn from this group of sales and marketing experts, including Charles Ross, Chief Strategy Officer with Transitional Care Management, about what’s really happening in the marketing trenches and the different approaches they are taking to increase admissions and census in skilled nursing.
In this thought-provoking panel, participants will hear a diverse range of ideas and insights and walk away with a spark that will ignite new ways of looking at revenue in 2023.
For more information or to register, visit https://www.seniorcaremarketingsummit.com/.
Michelle Stuercke, RN, MSN, ND, LNHA, Chief Clinical Officer, Transitional Care Management
Individuals with multiple medical co-morbidities are most likely to experience lingering COVID-19 symptoms, often referred to as "Long Covid." Their recovery is further complicated by the prolonged immobility and isolation required during the public health emergency leading to significant physical, psychosocial and cognitive deficits.
In this panel discussion, featuring Transitional Care Management Chief Clinical Officer, Michelle Stuercke, participants will learn what long haul Covid is, the statistics behind those who have it, and possible treatment options.
To learn more, attend the National Association of Rehabilitation Providers & Agencies (NARA) conference or visit: https://www.eventsquid.com/event.cfm?event_id=17083)
Interdisciplinary Approaches to Managing Resident Care Post Covid-19
by Transitional Care Management
09 22, 2022 | Posted in General | 0 comments
Linda Riccio, OTR/L, Vice President of Therapy Services, Transitional Care Management, and Michelle Stuercke, RN, MSN, DNP, LNHA, Chief Clinical Officer, Transitional Care Management
Individuals with multiple medical co-morbidities are most likely to experience lingering COVID-19 symptoms, often referred to as "Long Covid." Their recovery is further complicated by the prolonged immobility and isolation required during the public health emergency leading to significant physical, psychosocial and cognitive deficits.
Transitional Care Management Chief Clinical Officer, Michelle Stuercke, RN, MSN, DNP, LNHA and Vice President of Therapy Services, Linda Riccio, OTR/L, will review a multi-disciplinary approach to resident care to promote the recovery of COVID-19 symptoms and long-haul effects, while achieving well-being during the long recovery process at the American Healthcare Association fall conference held in Nashville, TN.
To learn more, attend the American Healthcare Association's October 9 - 12, 2022 conference. For more information please visit: https://www.eventscribe.net/2022/AHCA/
Compassion Fatigue and Caregiver Burnout: Working Together to Work Through It
by Transitional Care Management
09 22, 2022 | Posted in General | 0 comments
Linda Riccio, OTR/L, Vice President of Therapy Services, Transitional Care Management, and Michelle Stuercke, RN, MSN, DNP, LNHA, Chief Clinical Officer, Transitional Care Management
National headlines describe “The Great Resignation” as our profession experiences the long-term challenges of working through a pandemic with health care providers experiencing issues such as caregiver burnout, compassion fatigue, post-traumatic stress, and occupational deprivation, all of which have resulted in some of the greatest staffing shortages we have seen in our careers.
Transitional Care Management’s Linda Riccio, OTR/L, Vice President of Therapy Services and Michelle Stuercke, RN, MSN, DNP, LNHA, Chief Clinical Officer, spoke with Illinois-based longterm care providers at the Illinois Healthcare Association’s annual fall convention about taking care of the health care providers and caregivers and offered strategies for how to care of one another in the face of difficult work.
For more information about how to recognize the signs of compassion fatigue and burn-out, find personal home and work life balance, and regain job fulfillment contact CRoss@tc-mgmt.com
Preventing Negative Patient Outcomes: A Collaboration Between Nursing and Pharmacy
by Transitional Care Management
09 22, 2022 | Posted in General | 0 comments
Michelle Stuercke, RN, MSN, ND, LNHA, Chief Clinical Officer, Transitional Care Management
As a featured speaker at the Illinois Healthcare Associations convention held in Peoria this fall, Michelle Stuercke, Chief Clinical Officer for Transitional Care Management, presented on the importance of developing a working partnership and how a collaboration between pharmacy and nursing for medication reconciliation can lead to decreased costs, negative outcomes, and re-hospitalizations.
For more information about how Transitional Care Management can help your organization decrease costs and reduce negative outcomes, contact CRoss@tc-mgmt.com
Supporting Nurse Leaders in Turbulent Times
by Transitional Care Management
09 22, 2022 | Posted in General | 0 comments
Michelle Stuercke, RN, MSN, DNP, LNHA, Chief Clinical Officer, Transitional Care Management
Retaining and growing nurse leaders has always been a challenge, but during a pandemic, the challenge has become even more difficult.
As a featured speaker at the Illinois Healthcare Associations convention held in Peoria this fall, Michelle Stuercke, Chief Clinical Officer for Transitional Care Management, offered helpful strategies for retaining nurse leaders, recruiting nurses to become part of the leadership team, and growing individuals within the organization to assist in clinical team leading.
To learn more about how Transitional Care Management can help your organization recruit, retain, and nurture leaders, contact CRoss@tc-mgmt.com
We Value your Compliments and Concerns
by Transitional Care Management
07 05, 2022 | Posted in Featured | 0 comments
In the spirit of open communication, Transitional Care Management actively solicits input from residents, guests, employees, and family members.
iCare is the “listening ear” of the TCM organization. With this program and 847-720-8860 dedicated phone line, TCM turns s former “compliance hotline” into a direct line for expressing:
- Compliments and recognition of a job well done
- A direct conduit to management for discussing concerns
- And a vehicle for team members residents and guests to express Bright Ideas and suggestions that will help us improve operations.
"More than a hotline, iCare is also an ever-present reminder of the caring customer service culture that is so critical to our success," says Denise Norman, President of Transitional Care Management, "and it serves as a gentle reminder to our crew to show our customers how much we care every chance we get!"
We’d love to hear from you!
Let us know what we are doing right and how we can improve. Look for the iCare logo on posters and suggestion boxes throughout all TCM-managed Centers, and please don’t hesitate to call or fill out an iCare comment card show how much you care if you have a bright idea, compliment or concern to share.
Transitional Care Management Welcomes New Director of Clinical Reimbursememt
by Transitional Care Management
04 29, 2022 | Posted in Uncategorized | 0 comments
SABRENA McCARLEY, MBA-SL, OTR/L, CLIPP, RAC-CT, QCP, FAOTA DIRECTOR OF CLINICAL REIMBURSEMENT
Sabrena McCarley is a licensed occupational therapist and industry leader with expertise in providing clinical and operational management within post-acute care settings. At TCM, she is responsible for mentoring and training therapists, clinical and regulatory support, and partnering with customers and interdisciplinary teams on program development and training. Sabrena holds several publications and is a regular guest faculty speaker at various colleges and universities as well as state, national and international conferences. She is a California representative for the AOTA Representative Assembly and is a member of the Living in Place Medical Advisory Panel. She is also actively involved in leadership with The National Association of Rehabilitation Providers and Agencies as a Board Member at Large and Chair of Government Affairs Committee. In 2022, McCarley was appointed to the Technical Expert Panel for the Measurement Gaps and Measure Development Priorities for the Skilled Nursing Facility Value-Based Purchasing Program.
