- Compliments and recognition of a job well done
- A direct conduit to management for discussing concerns
- And a vehicle for team members residents and guests to express Bright Ideas and suggestions that will help us improve operations.
SABRENA McCARLEY, MBA-SL, OTR/L, CLIPP, RAC-CT, QCP, FAOTA DIRECTOR OF CLINICAL REIMBURSEMENTSabrena McCarley is a licensed occupational therapist and industry leader with expertise in providing clinical and operational management within post-acute care settings. At TCM, she is responsible for mentoring and training therapists, clinical and regulatory support, and partnering with customers and interdisciplinary teams on program development and training. Sabrena holds several publications and is a regular guest faculty speaker at various colleges and universities as well as state, national and international conferences. She is a California representative for the AOTA Representative Assembly and is a member of the Living in Place Medical Advisory Panel. She is also actively involved in leadership with The National Association of Rehabilitation Providers and Agencies as a Board Member at Large and Chair of Government Affairs Committee. In 2022, McCarley was appointed to the Technical Expert Panel for the Measurement Gaps and Measure Development Priorities for the Skilled Nursing Facility Value-Based Purchasing Program.
replaced a county-run facility that Innovative Health initially applied to take over on an interim basis around six years ago. The other two, Thrive of Lisle and Thrive of Fox Valley, represent completely new developments, with a total price tag of about $80 million for all three. Thrive of Lake County’s status as a replacement for an existing nursing home helped to ease the project through Illinois’s certificate of need (CON) process; like many other states, Illinois limits the number of skilled nursing beds that can legally operate in an attempt to prevent oversaturation and, in theory, maintain a high standard of quality.| Developing new post-acute and long-term care infrastructure during normal times isn’t always easy — in fact, for one Illinois company, the phased opening of three new skilled nursing facilities this year represented the culmination of more than five years of work. But as COVID-19 continues to reveal the fatal shortcomings of outdated nursing home design, calls for newer facilities with private rooms and a higher level of care have already grown louder, and the team at Innovative Health believes they’ve made the right bet on what seniors and hospital partners will want in a post-pandemic world. “Time will tell our success, but I think the model is so different that people are really willing to give us an opportunity to show them how different it is,” Innovative Health chief strategy officer Charles Ross told SNN. The company is two-thirds of the way through opening a trio of new skilled nursing facilities in the western Chicago suburbs of Mundelein, Lisle, and Aurora, Ill., all branded under the Thrive name. The former two are currently open and operational, with the third set to open later this year. The Mundelein project, Thrive of Lake County,
The new Winchester House skilled nursing facility being built on Route 45 southeast of Route 83 in Mundelein is more than halfway home, with its opening planned for mid-2020.
When complete, the 185-bed facility on a former driving range will end any remaining Lake County government connection with Winchester House, which opened in 1847 as a poor farm and evolved into a long-term, 24-hour skilled nursing facility.
"We're almost completely under the roof at this point," said Brad Haber, a principal with facility developer and owner Innovative Health LLC. "We're in pretty good shape."
One of the Lake County Board's last expected actions regarding the new Winchester House will ensure the comfort of its residents by allowing wider beds and mattresses than currently in use.
But that will be a while, as work progresses to replace the existing five-story Winchester building at Milwaukee Avenue at Winchester Road that has been a highly visible fixture for generations on the Lake County government campus in Libertyville.
County involvement in the nursing home began to change as revenues fell and deficits rose when its resident population began to decline. In 2011, the county hired an outside firm to manage Winchester House. Eventually, officials reluctantly decided to get out of the nursing home business altogether.
Traditional Care of Lake County, an entity of Rosemont-based Innovative Health LLC, has operated Winchester House since Aug. 1, 2015.
After county officials decided they didn't want to sink significant money into aging mechanical systems at the existing facility, they reached an agreement with Transitional Care clearing the way for a new, privately owned and operated Winchester House.
Under the deal, all residents living in the existing Winchester House will be able to live at the new facility, which may get a new name.
"Whatever it's called, we'll have all the care and characteristics of what's here," Haber said. "It's still the same reputation (for care). We're bringing over all the people."
Originally, the $30 million new Winchester House was to have been completed in the fall of 2018. However, financing-related issues delayed the groundbreaking until last December.
Besides skilled, long-term care for conditions including dementia, 79 of the beds at the new facility will be for patients undergoing short-term rehabilitation after procedures like hip replacements.About 80% of Winchester House residents rely on Medicaid, a federal-state health insurance program for low-income people. That means residents who move will be paying the same amount.
Transitional Care's agreement also included the county's providing a subsidy of up to $6.7 million for the new facility. The county board last week agreed to increase that amount by $175,000 to provide better beds and mattresses at the new facility, but that additional money will come from a Winchester House donation fund.
"It's not county money. It's not taxpayer money," said Lake County Board member Steve Carlson, chairman of the board's health and community services committee.View Original Daily Herald Story Here. Daily Herald Credits: Paul Valade | Staff Photographer (in progress construction photo) Mick Zawislak | Editorial Writer
Following many years of work and partnerships between Lake County, the Winchester House Advisory Board, Transitional Care Management, Innovative Health, and the Village of Mundelein, representatives of the public/private partnership celebrated the official ground-breaking of the highly anticipated new Transitional Care of Lake County. The new care center, to be located at 850 East Route 45, will replace the existing county-owned Winchester House that will relocate and open as a new state-of-the-art healthcare center that is owned and operated by Transitional Care of Lake County. After 150 years of owning and operating Winchester House, the Lake County Board sought a partner that could help the County facilitate a smooth transition to private ownership and management of the county-owned and operated Winchester House skilled nursing center. Primary goals included:
- building upon the strong Winchester House legacy of quality care
- maintaining and enhancing services to residents and families
- and planning for a new state-of-the-art community for current residents and their families, as well as future people in need of skilled nursing or memory care, to call home.
Great Place to Work Institute, an independent research and consulting firm, honored Transitional Care Management and two of its managed care centers, Transitional Care of Arlington Heights and Winchester House, with certification as a Great Place to Work. The two care centers earned the distinction following the evaluation of more than 60 elements of team members’ experiences on the job, like employee pride in the organization’s community impact and feeling that their work has special meaning. "Earning the 'Great Place to Work' distinction is such a privilege,” says Denise Norman, President of Transitional Care Management. "We value our Crew and all they do to make our guests and residents feel comfortable and help them heal. Workplace satisfaction directly contributes to a better patient experience and improved results, making our centers not only great places to work, but better places to recover and live." What employees say: “I can be myself around here.” 86% “I feel I make a difference here.” 84% “My work has special meaning: This is not just a job.” 84% “I’m proud to tell others I work here.” 83% “When I look at what we accomplish, I feel a sense of pride.” 83% This review is based on 196 employee surveys, with a 90% confidence level and a margin of error of ± 4.20. It was published on Jun 14, 2018.
“In an increasingly data-driven, results-based world, we have great stories to tell! Providers must creatively position their outcomes in a way that translates into increased referrals and more opportunities from both professionals and consumers.”Outcomes are, without a doubt, increasingly the name of the game. Determining the most effective data for measuring success and finding the best way to present it for maximum results, are the keys to success in an increasingly data-driven marketplace. To find out more about positioning your skilled nursing or post-acute rehab center for success, contact Charles at CRoss@tc-mgmt.com.
Michael Filippo, Chief Operating Officer with Transitional Care Management, was a featured pre-conference speaker on financial fundamentals for therapists and therapy managers at The National Association of Rehabilitation Providers and Agencies (NARA) fall conference.
“The roles of the therapist, rehab director and middle manager are critical not only in caring for patients but in managing resources and getting paid for what we do,” says Filippo. “Understanding fundamentals in accounting and finance are key to delivering quality care in our ever-changing industry.”
“Virtual CCRC partnerships ultimately make for a better user experience and improve clinical outcomes,” says Ross. “Plus they can also assist each provider market their own services while ensuring residents are directed to the most appropriate setting in a timely manner.”Participants will learn what a virtual CCRC “looks” like, and how it can create a smooth and consistent transition for residents who are in need of services, either upstream or downstream along the continuum of care, in a coordinated effective way. For more information about the PointClickCare Summit or to register visit summit.pointclickcare.com.