Charles Ross, Chief Strategy Officer with Transitional Care Management (TCM), is a featured presenter at the national PointClickCare Summit on November 6-9 in Orlando, Florida. Charles will discuss the role of the “virtual CCRC” in helping improve outcomes and increase census. By creating successful partnerships at various care levels, residential care centers can offer a “virtual” CCRC experience. For example, partnering with a post-acute transitional care center presents an opportunity to develop and fine-tune mutually agreed upon pathways and protocols that help residents transition through various levels of post-acute care more efficiently and effectively.

“Virtual CCRC partnerships ultimately make for a better user experience and improve clinical outcomes,” says Ross. “Plus they can also assist each provider market their own services while ensuring residents are directed to the most appropriate setting in a timely manner.”

Participants will learn what a virtual CCRC “looks” like, and how it can create a smooth and consistent transition for residents who are in need of services, either upstream or downstream along the continuum of care, in a coordinated effective way. For more information about the PointClickCare Summit or to register visit summit.pointclickcare.com.

Michelle Stuercke, RN, MSN, DNP, MPH, LNHA, Chief Clinical Officer with Transitional Care Management (TCM), is a featured presenter at the national PointClickCare Summit on November 6-9 in Orlando, Florida. Michelle and a panel of experts will discuss positively impacting re-hospitalization rates by fostering interdisciplinary communication and physician engagement. Hospital readmissions continue to be a focus at all levels of care. The current rate of returning to hospitals from post-acute care facilities is approximately 23%. The cost of re-hospitalizations to Medicare is approximately 17.5 billion dollars. The effect of re-hospitalizations is not only monetary, but physical and emotional as well. Research shows that approximately 45% of these hospitalizations are avoidable. The centers to be profiled in this session are post-acute care centers that specialize in high acuity. At the beginning of 2016 the centers were not using the PointClickCare INTERACT™ tools or Physician Engagement solution. The return-to-hospital rate was running as high as 50%. By the end of 2016, after the implementation of both the Change of Condition forms, QI tools and Physician Engagement tools, the return-to-hospital rate decreased to as low as 16%. The use of the Change of Condition form for effective communication, as well the physicians’ use of the Physician Engagement tool to review labs, medications, vital signs and progress notes, allowed for a more comprehensive evaluation and treatment that resulted in the prevention of unnecessary hospitalizations. For more information about the PointClickCare Summit or to register visit summit.pointclickcare.com.